Gap analysis is a method used to assess the difference between the current state of a process, system, or organization and the desired future state. It helps identify areas for improvement and develop strategies to bridge the gaps.
Characteristics
– Current State Assessment: Evaluates the existing processes, systems, or performance levels.
– Desired State Definition: Clearly outlines the goals or standards that need to be achieved.
– Identifying Gaps: Pinpoints specific areas where performance or processes fall short.
– Action Plan Development: Creates a roadmap for addressing the identified gaps.
Examples
– Business Performance: A company may conduct a gap analysis to compare its current sales figures with its sales targets for the year, identifying areas where sales strategies need improvement.
– IT Systems: An organization might analyze its current software capabilities against the latest technology trends, determining what upgrades or new systems are necessary to remain competitive.
– Employee Skills: A training department may perform a gap analysis to assess the current skill levels of employees compared to the skills required for upcoming projects, leading to targeted training programs.