Change Management Blog

ITIL lays out the best practices for change that we will further explore in this article to help you navigate a change for your IT company or project. 

A clear understanding of the attributes, features and characteristics of these daily operating procedures is critical for the viability of any establishment. 

We experience changes throughout life, but within the workplace employees can have a strong negative reaction. Learn the five reasons people resist change.

The factors needed to sustain employee efficiency include good leadership, a clear vision, effective communication and more, click to see what they are.

This article will explore examples of operational goals and how to set them appropriately for your employees for a successful outcome. 

Discover the essential day-to-day business operations that drive success. From managing finances to customer service, see examples & tips for streamlining your workflow.

There are times when no a plan brings unexpected success; it is challenging to decide whether to ride the waves of utter uncertainty toward organizational success.

Ready or not, change happens to all organisations at some point. What role do managers play, and how can they support change to ensure success?

Whether you’re introducing new technology or changing how people do their work, there will be risks involved. How do you conduct a risk analysis?

Companies can get so focused on achieving efficiency that they let strategy and operations converge. So is strategy and operational effectiveness the same thing?

When presenting, it’s important to engage your audience and hold their attention. Just like in storytelling, this can be done by using a number of techniques.

Change happens to people as well as processes, but what is the change curve and how can understanding it help you manage transitions?